syntaxforchange_cultivatingchange_125Syntax for Change

2014 HRD/OD Web Conference

Cultivating Change: 

Master Class for Change Agents in the Workplace

Sessions and Speakers

 

 

 

Times are Pacific Daylight Time (PDT). Scroll to the bottom of the page to sign up. See schedule overview.

Lucy Freedman

Lucy Freedman, CEO and Founder of Syntax for Change, is your host for all sessions.

 

 

WEEK ONE


May 6 Tuesday 10 AM                                                                     Camille Smith and Susan Mazza

The Missing Link in Performance Improvement: Understanding Values

 As a change agent, you promise to bring your knowledge, wisdom and passion to support others in changing their performance.   Given your commitment, we suspect you’ve spent tons of hours reading best practices, exploring different approaches and experimenting with various methodologies in pursuit of providing the best service.  We also recognize that you’ve done lots of self-exploration and soul-searching to be the best you can be.  We know this about you because that’s what we do, too.

In our ongoing search and research to understand what needs to be present for authentic change and high performance to occur and to stick, we’ve discovered that values play a critical role. In this session, we will: 

  1. Reveal how values can either enhance or impede performance.
  2. Share a list of the core values of top performers.
  3. Explore how personal motivations drive organizational fit.

We’ll also share about the tool we use to identify values, motivational imperatives and organizational cultures.    As a participant, we’ll offer you the opportunity to take your personal inquiry into your values to the next level through a free, 7-week e-mail series.  Join us and see how understanding the soft stuff of values can create the high performance that produces the hard results.

SusanMazza

 

 

 

 

 

 

Susan Mazza, co-author of The Character-Based Leader and author of the award-winning blog Random Acts of Leadership, serves leaders and their organizations as a Business Consultant, Change Agent and Motivational Speaker.  Dedicated to increasing trust, accountability, and operational excellence in organizations around the world for over 25 years, Susan was named one of the Top 100 Thought Leaders by Trust Across America in 2013.

(More at: (randomactsofleadership.com/)

camille

 

 

 

 

 

 

Camille Smith, known for her ability to unleash potential and create breakthrough results for business leaders and their teams, served as an executive coach for the Global Institute for Leadership Development founded by Warren Bennis and taught leadership in the Leavey School of Business at Santa Clara University.  Developing leaders as change agents is her coaching hallmark.  With her passion for igniting women’s leadership, Camille serves as a founding member of the Global Women’s Leadership Network (www.gwln.org).

Developing leaders as change agents is her coaching hallmark.  Camille’s ability to effectively support people through the change process is evident in her success in working with a broad range clients, including Pinterest, Lawrence Livermore National Laboratory, Monarch Media, San Mateo County, Santa Clara University and Mark Anthony Group. Work In Progress Coaching names her company and her personal mission. “Each of us is a ‘work in progress’ — learning how to contribute, be fully expressed and produce results worthy of who we are.”  (More at:www.wipcoaching.com)

 


May 6 Tuesday 1 PM                                                     Dana Pearlman

The Art of Hosting Conversations that Matter for Systemic Change

“If you want to go fast, you go alone. If you want to go far, you go together.” African Proverb

The Art of Hosting (AoH) is an effective way of cohering the collective wisdom and self-organizing capacity of individuals, teams, communities, organizations and across sectors for wiser impact. It is based upon the assumption that people focus their time, energy and resources on what matters to them most, both personally and professionally. AoH also assumes that we are wiser together and that with the right structures and principles we can produce resilient results collectively, more than as individuals. When we learn how to practice hosting conversations that matter, we increase our ability to respond more quickly to challenges, opportunities and changes in our lives and in the lives of others.

The Art of Hosting offers a collection of patterns, frameworks, principles and processes for convening spaces that are participatory, inclusive and engaging. The focus is on building relationships and creating a common operating system for people to do good work together in a way that invites authenticity and deeper human connection.

In this conversation we will explore the conditions that enable full participation and source our actions from our collective wisdom.

danapearlman.cr

 

 

 

 

 

 

Dana Pearlman designs and facilitates action learning experiences that incorporate whole person development and mission-driven entrepreneurship with systems thinking, being, and doing for social innovation. Her academic background is in clinical psychology and strategic leadership towards sustainability.

Dana’s sweet spot is at the intersection of authentic leadership, tapping into other ways of knowing (beyond cognition) the world, collective healing and cultivating communities of practice in order to accelerate the profound transformation that is needed in our world.

She has facilitated sessions for National Bioneers Conference, GlobeMed’s Leadership Institute, Dalai Lama Fellows, Novamaya, NextGen at IONS, and numerous other groups. She co-authored The Lotus: A practice guide for Authentic Leadership towards Sustainability. Dana is also co-creating a start up, the Global Leadership Lab.


May 7 Wednesday 10 AM     RESCHEDULED to May 22  – see below                                             Lucy Freedman

Syntax for Change: The Collaboration Code

Change is no longer a phenomenon that we manage by isolating and engineering it from start to finish.  All the results we achieve reflect how well we navigate through constantly shifting conditions, waves of information and knowledge, and, most important, relationships.

Our mental models, and behavioral repertoires, need to be updated so that we can maintain our sense of integrity while increasing our facility with change.  As consultants, we bring such distinctions to our clients through our own actions and our consultations with them. The better we are at mastering change, the more we can help our clients gain lasting competence to deal with their new realities.

The Syntax for Change concept was derived from studies of highly successful people in a variety of fields, especially in the areas of leadership, communication, and influence, which are crucial for mastering change. Some of the source material is represented in other sessions in this web series.

Now in its 30th year of implementation within client organizations, Syntax has stayed true to its intended purpose, of finding the simplicity within the complexity of accelerating change.

This session will provide you with a solid understanding of the skills for change mastery and insight into your own personal syntax.

Lucy Freedman

Lucy D. Freedman, Founder and CEO of Syntax Communication Modeling Corporation, is a leading expert in the structure, or syntax, of success.  Author of Smart Work: The Syntax Guide to Influence (Second Edition), Freedman specializes in training consultants, coaches, and business leaders on the practical techniques, perceptions and understanding necessary to advance to the next level of influence and interpersonal effectiveness.

Graduates of her Syntax Learning Programs come from every profession including corporate executives, high tech engineers and scientists, consultants, facilitators, and coaches.   Numerous leading-edge Fortune 500 companies – including Cisco Systems, Hewlett Packard, Agilent, Tokyo Electron, and Intel — have integrated Freedman’s SYNTAX as part of their leadership development and internal change projects.


May 7 Wednesday 1 PM                                                         Bill Veltrop and Max Shkud

Creating Lasting Cultural Change in the Belly of the Beast

This session is particularly relevant ‘for those whose work is to help change cultures and systems in a deep way, beyond superficial behaviors.’  How do we take people to an experience of how the workplace could be, and from there create something new? We will share how we began that process in a 287-year-old bureaucracy in the UK. 

Max and Bill will walk you through the design for that 5-day Immersion, highlighting the unique features of that event that were so important in catalyzing a fundamental culture shift.

This article, Unleashing Human Potential In The Belly of the Bureaucratic Beast, describes the innovative 5-day Changemakers Immersion event that served to launch that organization on its transformational journey. We urge you to read the article before our session so that you understand the context.

At our session you will get a sense of the positive energy generated when personal 10X commitments are evolved within Co-creative Coaching Trios.

  • You will be introduced to the inaugural application of the Future Fitness Analysis instrument — a breakthrough vehicle for growing individual and collective stewardship of the whole — the living system that is their organization.
  • You will learn how the incredibly simple practice of ‘Stringing the Beads’ in community circle can produce a surprising shift in openness of the group
  • You will see how we created a community context for out-of-box exploration.

 

 Bill-Headshot-3a-11.111

 

 

 

Bill Veltrop, 10X Shift co-founder and senior social architect.

Bill is a senior social architect with extensive experience in the fields of organization design, learning and change. A pioneer in organic action-learning approaches to leadership development, he has designed and led numerous generative leadership learning expeditions. Bill’s professional background includes over 35 years of experience in leading innovative organization design and large-scale change implementations in the United States, Canada, Europe and the Far East, both as an internal at Exxon and later as an external consultant. Bill’s deep commitment is to the ‘metamorphosis’ of our social systems throughout our planet (education, health care, commerce, governance, media, agriculture, etc.), in a way that best serves all life — for all time.

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Max Shkud, 10X Shift co-founder and social architect.

Max brings to 10X Shift his extensive corporate experience in management, product development, and organization development and change. During his career at Snapfish and later HP, Max led several large scale, division-wide initiatives focusing on business transformation and innovative organization design. In 2009, after completing an advanced degree in Organization Development at Pepperdine University, Max chose to dedicate himself to his deep passion for social architecture and generative organization design, which he considers his life’s work. Max firmly believes that reinventing the social architecture of our social systems could be our most potent lever for solving today’s many crises, and a sure pathway to sustainable prosperity and well-being for humanity and all life on our planet.


May 8 Thursday 10 AM                                                                                                 Alan Seid

Are your workplace relationships stressing you out?

We spend a significant amount of our precious time at work.

When the quality of the personal connections is low, morale suffers, and going to work can become something we dread rather than something we look forward to.

In this talk, Alan will give us one specific thing we can implement right away. Time permitting, he will also outline for us a general framework for interpersonal effectiveness and communication skills mastery.

alanseid

 

 

Alan Seid works with Changemakers — many of them business owners and managers — who struggle with the interpersonal relationships in their workplace. Alan helps business leaders enjoy their workplace again by teaching them how to create a more fun, profitable, and interpersonally fulfilling workplace culture.

As an executive life coach, consultant, seminar leader, and special events speaker, Alan’s work is 90% internet-based. His most recent online event attracted more than 1600 registrants from over 40 countries.

Alan employs a robust toolbox gathered over 25 years. His practice has spanned the range of working with individuals, couples, and families, as well as organizations and institutions in the academic, nonprofit, government and business sectors, nationally and internationally.

Among his credentials, Alan is a Certified Trainer in Nonviolent Communication. He also holds a certificate in Permaculture Design, which he practices on the 25 acres in the foothills of Washington State’s North Cascade Mountains, USA, where he lives with his family.

 


May 8 Thursday – Special TIME – 2 PM                                Robert Dilts

NLP Methods and Tools for Organizational Change

 

 

Robertdilts

 

 

 

 

 

Robert Dilts has been a developer, author, trainer, and consultant in the field of Neuro-Linguistic Programming (NLP)- a model of human behavior, learning, and communication – since its creation in 1975 by John Grinder and Richard Bandler. A long-time student and colleague of both Grinder and Bandler, Robert also studied personally with Milton H. Erickson, M.D., and Gregory Bateson.

In addition to spearheading the applications of NLP in education, creativity, health, and leadership, his personal contributions to the field of NLP include much of the seminal work on the NLP techniques of Strategies and Belief Systems, and the development of what has become known as “Systemic NLP.”

WEEK TWO


May 14 Wednesday 10 AM                                                                            B. Kim Barnes

Be Influential! Putting Your Knowledge to Work as an Internal or External Consultant

If you want to be successful as an internal or external consultant, you must be able to achieve results through the effort and support of others. This can be especially difficult since, by definition, you don’t have direct control or authority over those you need to reach. Being an expert isn’t enough – people will only make a choice to align with your ideas, suggestions, vision, strategy, and approach if they feel influenced to do so.

Join this webinar where you will begin to develop an approach for effective influencing that is especially focused on your role as an organization development consultant. By bringing influence behavior and strategy to your awareness, you will gain greater focus, precision, ease, and effectiveness in your client engagements.

Objectives:

This Interactive session will enable you to:

  • Expand your behavioral repertoire, using an array of effective influence behaviors and tactics.
  • Create powerful influence goals that strengthen your important relationships.
  • Leverage your strengths and identify one behavior you can work on immediately for increasing your impact.
  • Harness the power of your role for influencing others.

photo-kim-05 (1)

 

 

 

 

 

 

B. Kim Barnes, CEO of Barnes & Conti Associates, Inc., of Berkeley, California, has over 30 years of experience in leadership and organization development, working globally with organizations in many industries. A frequent speaker at professional conferences, Kim has published many articles in professional journals and books and is the developer or co-developer of popular Barnes & Conti programs such as Exercising Influence, Constructive Debate, Applied Creativity, Managing Innovation, and Consulting on the Inside.

Her books include Exercising Influence: A Guide for Making Things Happen at Work, at Home, and in Your Community(Wiley, 2006) and, with Beverly Scott, Consulting on the Inside: A Practical Guide for Internal Consultants (ASTD Press, 2011). After completing this book, Kim was inspired to begin writing a tongue-in-cheek corporate mystery series with an internal organization development consultant as the protagonist. The first book of the series, Murder on the 33rd Floor, was published in 2012. Her latest book, co-authored with Aviad Goz, is Self-Navigation: A Compass for Guiding your Life and Career (Johari Press, 2013).


May 14 Wednesday 1 PM                                               Tom Buckholtz

Where do you stand with your clients? 
Measure and improve the value of HR/OD services

How much do business leaders reach out to your HR/OD group?  How much does the group struggle to establish its relevance?  Gain checklists to pinpoint successes, problems, and opportunities.  Strive to provide ‘first-class staff-function’ services.  Executives and other employees could vie for your services.  Reduce perceptions of ‘second-class staff-function’ status.  Ease burdens of fighting for budget and recognition.  Build the success of your HR/OD group.  Use the same checklists to build your career.  And, use the checklists to pinpoint and solve problems for your clients and yourself.

Thomas J. Buckholtz

 

 

 

 

 

 

Dr. Thomas J. Buckholtz led a $1 billion business unit, served as co-chief information officer for a large organization, and led a grassroots innovation program for a 27,000-person company.

As a consultant and coach, he brings useful, unique perspectives on harmonizing needs of clients, staff functions, and staff-function employees.  He is committed to improving the success of internal staff functions for the good of the entire enterprise.

Tom offers Direct Outcomes checklists so that your colleagues and you can organize your thinking and guide your actions to provide first-class levels of service. More at: http://thomasjbuckholtz.wordpress.com/.

 


May 15 Thursday 10 AM                                                                                                Sue Bethanis

Breakthrough! Apply Design Thinking to Spark Innovation

Design Thinking is a problem solving technique that has been used extensively and successfully to develop products and services.  However, the principles of design thinking can also be applied by leaders to enable organizational transformation. For example, how do I redesign the value chain to shift from products to services or solutions?  How do I motivate employees to stay engaged and energized in their work amidst organizational change?  How can I involve employees in the change effort? These are not easy problems.  Audience members will have an opportunity to apply the Breakthrough! model (Empathy, Brainstorm, Prototype, Implement) to a real-work challenge.

  1. A clear process, based on Design Thinking principles, to easily move from idea-to-innovation, whether you’re creating a product, service, new experience or solution.
  2. An understanding of how Design Thinking influences your leadership style and your team’s ability to solve “wicked” problems.
  3. Audience members will leave with tools to catalyze idea generation.

 

Sue_Bethanis

 

 

 

 

 

 

 

Sue Bethanis is the Founder and CEO of Mariposa Leadership. She works with senior executives on a regular basis, is the author of the well-received business book Leadership Chronicles of a Corporate Sage, hosts our monthly leadership forum Wise Talk, and delivers keynotes on leadership, coaching, and talent development/retention.

Using real-time, relevant business issues, Sue helps executives:

  • Energize their leadership skills that results in increased influence across the organization
  • Energize their leadership teams that results in increased engagement, motivation, and productivity
  • Energize their leadership creativity that results in innovative and sustainable organizational strategies, structures, and systems

Sue has worked with Silicon Valley and San Francisco companies and non-profits for 20 years, and her most recent clients include VPs/SVPs at City of San Francisco, eBay, Hewlett-Packard Networking, Jawbone, LinkedIn, Twitter, and Zynga.

People describe Sue as creative, generous, witty, confident, and laser-focused. Sue acts as Mariposa’s “Chief Creative Officer” and is known for designing experiences, services, and products that move people and “raise their game.” She regularly applies insights from design thinking, linguistics, anthropology, and athletics to her roles as manager of the Mariposa team and as a sounding board to her clients.


May 15 Thursday 1 PM                                                                                                      Steve Levin

Powerful Conversations: Coaching Leaders of Change

How do you coach key leaders to be effective champions of change?  Your goal is not just to change behaviors, but also to develop their mindset – even their identity – as leaders who bring clear vision, persistent optimism, and skillful resilience to their efforts.

This takes more than conventional coaching skills.  It takes a powerful conversation to engage leaders to face the limits of their assumptions, to discover fresh insights, and to design new ways to be an influential leader of change.

Join us to explore how to coach leaders to step into a bigger game.  You will learn new ways to interrupt the drift of habitual thinking and address the deep (and often hidden) concerns that keep people stuck.  Then you will learn how to generate fresh insights and translate these into reliable results.

We will explore four stages of Powerful Conversations (whether you call yourself a coach or not)

– Get to what really matters. 

Listen and probe for core concerns and address them quickly – in 10 minutes or less.

– Generate fresh insights.  

Disrupt stuck patterns and open new possibilities.

– Engage from a new point of view

Develop a flash of insight into a comprehensive, actionable approach for change.

– Move from intention to results

Mobilize to ensure follow through.

A brief demonstration will showcase the approach, then we will learn 2-3 specific tools that you can use right away to make a bigger impact on your clients.

Steve Levin

 

 

Steve Levin, principal of Leading Change, has over 20 years’ experience in coaching leaders, building teams, and consulting in organizational change. He is a popular keynote speaker and an expert facilitator of collaborative events.

Steve is recognized as a Master Certified Coach (highest designation) by the International Coach Federation.

Before founding Leading Change, Steve was a senior consultant and master trainer with Interaction Associates and an internal organization development consultant in the computer and pharmaceutical industries. Previously he managed a $100 million business and developed new products in the consumer packaged goods industry.

WEEK THREE


May 20 Tuesday 10 AM                                                                                               Janet Crawford

Feminine Leadership and The Brain: How Organizations Can Evolve

 An astonishingly low percentage of world leaders and corporate executives are women. The issue extends beyond simple fairness. Feminine perspectives are imperative to solving the global challenges of the 21st Century.

Much of this inequality involves no conscious intent. The human brain is a sophisticated pattern recognition machine, built to replicate the existing culture. Unconscious templates guide our choices, creating bias even among those who consciously wish to create balance. Qualified women are often passed over because their values and traits don’t fit what leadership traditionally has looked like.

This session explores

  • The biological basis of feminine leadership attributes, their value, and why that value is often overlooked and underpaid
  • How gender equity programs can be unintentionally counterproductive
  • How the design of the human brain leads us to preserve the status quo and what organizations can do about it.

Gain insight into how your organization can surface and address these neural barriers to feminine leadership.

 

Janet_Crawford_5-12_1379_LZ

 

 

 

 

 

 

 

Janet Crawford, CEO of Cascadance, specializes in the application of neuroscience to leadership and corporate culture.  With nearly 20 years of experience consulting to Fortune 500 companies and high potential start-ups, she primes leadership and organizations for productivity, innovation and collaboration in the 21st Century.  Her most recent venture, The Women & Innovation Lab, explores the neural phenomena of implicit bias and stereotype threat, and the resulting effect on achieving gender equity.

 


May 20 Tuesday 1 PM                                                                                            Sari Van Poelje

Structure and dynamics of groups and organizations
Using TA to transform business

Goals

At the end of the workshop you will be able to diagnose and define the key issues to create a high performing organization.

Description

Within transactional analysis (TA) there are concepts specifically developed to intervene in groups and organizations. Some key concepts at the organizational level are (Berne, 1964):

  • The distinction between systemic levels: the public structure, consisting of the organizational structure and employees, and the private structure, based on relationship dynamics and group imagoes, which determines behaviour in organizations.
  • The distinction of roles within organizations (leadership, membership, apparatus), which influence individual behaviour.
  • The different types of boundaries (major external and internal, minor internal) and the various dysfunctions to analyse group dynamics.

 In this workshop we will give an overview of the TA organizational theory. You will learn about the public structure (boundaries, roles, and hierarchy) and about the private structure, which is based on the unconscious expectations and image of the people in the organization. The goal is to explore specific interventions to increase durability, effectiveness and efficiency within your organization or group.

sari

 

 

 

 

 

 

Drs Sari van Poelje is a manager-consultant in international business and a Teaching and Supervising Member of Transactional Analysis in the organizational field.

She has been working on the interface of people and organizational development for 25 years, in a variety of roles and companies a.o. ASML, KLM, and EMI.

On the basis of this experience, Sari has published several books and articles on learning, leadership, coaching and OD. For more information go to: www.intact1.com.

 


May 21 Wednesday 10 AM                                    Bob Dunham

Beyond the Edge – Elevating Organizational Performance

For any organization to shift performance they will have to shift their behaviors, perspectives, and emotional range. Without these shifts the change will be limited in impact, yet the culture of many organizations is to try to constrain change into their comfort zone, familiarity, and old practices. To go beyond these constraints means we go to – and beyond – the edge of both individuals and the organization. We will explore the skills of going beyond the edge and to elevate organizational performance in the new territory that is opened.

 

Bob 2012

 

 

 

 

 

 

Bob Dunham is founder of the Institute for Generative Leadership (IGL), which delivers the action-based discipline of Generative Leadership and management in the Generative Leadership Program™ (GLP). He and his team also deliver theCoaching Excellence in Organizations (CEO) program in partnership with Newfield Network, one of the world’s leading schools of coaching. The Institute has affiliates in India, Canada, Spain, and Latin America.
Bob has worked since 1981 as an executive, consultant, educator and coach to executives, management teams, and coaches worldwide in leadership, communication, teamwork, and people process redesign. Prior to founding the Institute, Bob was a VP at Motorola Computer Systems, COO of Action Technologies, and VP of Consulting for Business Design Associates.
A partial list of Bob’s books & articles include
  • Co-author of The Innovator’s Way – Essential Practices for Successful Innovation with Dr. Peter Denning, published by MIT Press
  • The Missing Customer and Innovation as Language Action, with Dr. Denning.
  • The Generative Foundations of Action in Organizations
  • The Body of Management
  • What Makes Leadership Work?
  • Back to School – The Top 14 Mistakes that Executives Make
  • a chapter in the book Being Human at Work, edited by Dr. Richard Strozzi Heckler
Published in
  • Communications of the ACM
  • Training Magazine
  • the International Journal for Coaching in Organizations, and
  • the Center for Quality of Management Journal.
He has written over 30 proprietary papers used in his programs and developed the one-year Management in Action program for Dr. Fernando Flores.  He holds two degrees from Stanford University, was on the staff that developed the three-year Ontological Design Course, and has studied the discipline of embodied learning and leadership extensively. Earlier in his career, he led the on-board software development team for the Hubble Space Telescope for several years.  He also co-holds two patents for workflow technology based on the structure of human coordination.
He is currently exploring Chinese inner wisdom traditions for their contribution to understanding and embodying generative leadership.

 

May 22 Thursday 10 AM                                                                Lucy Freedman

Syntax for Change: The Collaboration Code

Change is no longer a phenomenon that we manage by isolating and engineering it from start to finish.  All the results we achieve reflect how well we navigate through constantly shifting conditions, waves of information and knowledge, and, most important, relationships.

Our mental models, and behavioral repertoires, need to be updated so that we can maintain our sense of integrity while increasing our facility with change.  As consultants, we bring such distinctions to our clients through our own actions and our consultations with them. The better we are at mastering change, the more we can help our clients gain lasting competence to deal with their new realities.

The Syntax for Change concept was derived from studies of highly successful people in a variety of fields, especially in the areas of leadership, communication, and influence, which are crucial for mastering change. Some of the source material is represented in other sessions in this web series.

Now in its 30th year of implementation within client organizations, Syntax has stayed true to its intended purpose, of finding the simplicity within the complexity of accelerating change.

This session will provide you with a solid understanding of the skills for change mastery and insight into your own personal syntax.

Lucy Freedman

Lucy D. Freedman, Founder and CEO of Syntax Communication Modeling Corporation, is a leading expert in the structure, or syntax, of success.  Author of Smart Work: The Syntax Guide to Influence (Second Edition), Freedman specializes in training consultants, coaches, and business leaders on the practical techniques, perceptions and understanding necessary to advance to the next level of influence and interpersonal effectiveness.

Graduates of her Syntax Learning Programs come from every profession including corporate executives, high tech engineers and scientists, consultants, facilitators, and coaches.   Numerous leading-edge Fortune 500 companies – including Cisco Systems, Hewlett Packard, Agilent, Tokyo Electron, and Intel — have integrated Freedman’s SYNTAX as part of their leadership development and internal change projects.

 

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