How to Probe Like a Pro

Smart, helpful types (like you and me), are truly interested in what others have to say. We want to understand more than just the surface level, sometimes because we want to empathize, sometimes because we need or want to know more for its own sake. Questioning can...

Are You A Universal Communicator?

A central goal of Syntax for Change is that we practice to be "universal communicators." What does this mean, and why is it the key to expanding your influence and simplifying your life? You have long since realized intellectually that each of us thinks and...

Choosing Happiness

Reflections on being happy, including why your happiness is a gift to people you don't even know. What is happiness? What does it take to be happy? We all want to feel happy. Do we know how? It seems we were born knowing how. Babies show their feelings -- and...

Radical Cooperation

A dozen ways to make someone else's day better Small efforts make a big difference. We may take for granted the extent that we rely on good communication from other people. Some folks are just great to work with. The central skill of such people is excellent...

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