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Smart Work: The Syntax Guide to Influence

Author Lucy Freedman has taken the mystery out of great communication.

In Smart Work, she reveals the five behavioral categories that set outstanding communicators apart from the crowd. Addressing these categories in logical sequence and showing how to become skilled at each one, Freedman shows clearly how you can achieve influence by understanding the natural structure of human communication.

Called the “bible” for highly effective communication, Smart Work is a must-read for anyone seeking to communicate successfully in one-to-one or group settings. Order your copy directly from the publisher, in paperback, e-book, or kindle format.

“I used your book Smart Work for a team coaching session today. About making requests. It was a great session. I really like your book.”
– Leona Bishop, Coach for leaders, teams & organizations, Director of Functional Fluency International

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