Syntax for Change

Syntax represents the structure of excellence‚ patterns of behavior for succeeding in any collaborative human endeavor. The patterns are derived from studies and observations of people at their most effective, combined with the best of advanced communication modeling and learning methods.

Without these behavioral skills, we work with a small part of the potential resource available to us as individuals and organizations.

The five skill areas, with Balance at the center, are present when you are working well with others. We provide coaching, learning programs, and organizational design consulting so that individual, team, and organization all share a language and set of skills as a valued asset for members, partners, and customers.

In this six-minute video, Lucy explains the Syntax for Change, why it’s needed, and how innovators can use it to gain influence for their ideas. She shares the three powerful questions that establish the path to success.

WHAT YOU LEARN TO DO BETTER WITH EACH SYNTAX SKILL SET:

PLAN

Clarify goals, be a designer and not a whiner, define how you measure success

LINK

Improve the quality of relationships and reduce nonproductive conflict

BALANCE

Negotiate and collaborate with integrity

INFORM

Understand and be understood when it matters

LEARN 

Take action, get feedback, keep growing

Detailed explanations and learning activities for all five skill sets can be found in our book, Smart Work: The Syntax Guide to Influence (HappyAbout Publishers, 2012).

Order your copy (print, ebook, or Kindle) from the Syntax Store.