by Lucy Freedman | Sep 15, 2020 | Communication, Consultants, Emotional Intelligence, Influence, Leaders, Listening
Time to Listen I was invited to attend an online workshop on listening. I am a big fan of listening, so I said yes. In the workshop, good points were made about the difference between hearing and listening, what happens when you are listening for something in...
by Lucy Freedman | Jun 24, 2020 | Communication, Consultants, Emotional Intelligence, Leaders
Seven Survival Skills for Managing Overload Do you have a love/hate relationship with Zoom? Is someone making another irresistible offer of free learning online? Are you wondering what happened to your schedule? Dare I mention the weight gain or stiff joints after...
by Lucy Freedman | Apr 24, 2020 | Communication, Emotional Intelligence, Empowerment, Leaders
Uncertainty Keeping Our Balance Now When analysts are explaining stock market drops, even in regular times, they blame it on “uncertainty” as a bad influence. I applaud people in finance for trying to believe there is certainty some of the time! The truth is that no...
by Lucy Freedman | Oct 8, 2019 | Communication, Emotional Intelligence, Empowerment, Influence, Leaders
How Direct Are You? You think you’re being direct in your communication. This is a highly valued quality in business culture in the US and other western countries. Being direct is useful because it saves time, keeps the air clear, and moves the action forward. Even...
by Lucy Freedman | Aug 27, 2019 | Consultants, Emotional Intelligence, Influence, Leaders
When is it Time to Upgrade Your Communication and Influence Skills? We manage our everyday work and personal lives, communicating perfectly well, thank you, and generally do fine with it. People are flexible, we make requests that are clear enough, things get done....
by Lucy Freedman | Aug 29, 2018 | Consultants, Emotional Intelligence, Influence
When Was the Last Time You Sharpened Your Syntax? No matter what we are doing, our results rest on how we do it. Zen teacher Cheri Huber says, “How you do anything is how you do everything.” If we could fathom our own patterns, and the ways they serve and...
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