by Lucy Freedman | Oct 8, 2019 | Communication, Emotional Intelligence, Empowerment, Influence, Leaders
How Direct Are You? You think you’re being direct in your communication. This is a highly valued quality in business culture in the US and other western countries. Being direct is useful because it saves time, keeps the air clear, and moves the action forward. Even...
by Lucy Freedman | Aug 27, 2019 | Consultants, Emotional Intelligence, Influence, Leaders
When is it Time to Upgrade Your Communication and Influence Skills? We manage our everyday work and personal lives, communicating perfectly well, thank you, and generally do fine with it. People are flexible, we make requests that are clear enough, things get done....
by Lucy Freedman | Aug 29, 2018 | Consultants, Emotional Intelligence, Influence
When Was the Last Time You Sharpened Your Syntax? No matter what we are doing, our results rest on how we do it. Zen teacher Cheri Huber says, “How you do anything is how you do everything.” If we could fathom our own patterns, and the ways they serve and...
by Lucy Freedman | Aug 14, 2018 | Consultants, Emotional Intelligence, Influence
Pay Attention to the Step You Are On Who in today’s world is NOT dealing with overload of stimuli, things to do, information to keep track of, and personal pressures? It’s a challenge for one person, in one body, to keep up. Our mental strategies for coping are not...
by Lucy Freedman | May 31, 2018 | Consultants, Emotional Intelligence, Influence
How to Probe Like a Pro Smart, helpful types (like you and me), are truly interested in what others have to say. We want to understand more than just the surface level, sometimes because we want to empathize, sometimes because we need or want to know more for its own...
by Lucy Freedman | Jan 13, 2018 | Consultants, Emotional Intelligence, Influence, Leaders
The Structure of Influence Are you sometimes frustrated when good ideas, from you or others, go nowhere? What do you do when you run up against resistance or just can’t seem to get a response? New ideas and solutions are needed for problems to get solved, for...
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